Ottawa Community Housing
Contact
Head Office:
39 Auriga Drive
Nepean, Ontario K2E 7Y8
Phone: 613-731-1182
Hours: Mon-Fri 8:30 AM – 4:30 PM
Email: info@och.ca
Website: Ottawa Community Housing
Twitter: @OCH_LCO
YouTube: Ottawa Community Housing Channel
Facebook: Ottawa Community Housing
LinkedIn: Ottawa Community Housing
Instagram: Instagram
OCH 24/7 Call Centre:
613-731-1182
For all inquiries and requests
Caldwell Office (West)
1485 Caldwell Avenue
Ottawa, Ontario K1Z 8M1
Hours: Mon-Fri 8:30 AM – 4:30 PM
Chapel Office (Central)
731 Chapel Street
Ottawa, Ontario K1N 1E1
Hours: Mon-Fri 8:30 AM – 4:30 PM
Murray Office (East)
380 Murray Street
Ottawa, Ontario K1N 8V9
Hours: Mon-Fri 8:00 AM – 6:00 PM
Bank Office (South)
1365 Bank Street
Ottawa, Ontario
About Ottawa Community Housing
Ottawa Community Housing (OCH) offers approximately 15,000 homes to about 32,000 tenants, including seniors, families, individuals, and people with disabilities. These homes are located in various communities throughout Ottawa and house a diverse population with different languages, cultures, and ethnicities. OCH is Ottawa’s primary community housing provider, managing two-thirds of the city’s housing portfolio and ranking as the second largest in Ontario. In 2024, OCH earned recognition for the seventh consecutive year as one of the National Capital Region’s Top Employers.
The Corporation operates at arm’s length from the City of Ottawa, our sole Shareholder. OCH collaborates with nearly 100 community and private sector partners to serve and support OCH residents. The OCH portfolio of apartments in low-rise and high-rise apartment buildings, townhouses, row houses, detached houses and rooming houses is 90% social and community housing rentals (deep affordability) and 10% affordable housing (below-average market rent & average market rent).
www.och-lco.ca | Twitter | LinkedIn | Facebook | Instagram
About ARRIV Properties
ARRIV Properties represents a new concept to fill the Ottawa affordable rental market gap. ARRIV Properties is a new banner for OCH’s affordable housing rentals. It offers homes at average or below-average market prices, setting the standard for modern living and lifestyle at an affordable price. It is an exciting milestone because it signals another offering in the housing continuum by providing apartments and townhomes at affordable prices for low- to moderate-income households.
In 2024, OCH introduced its 2024-2027 Strategic Plan
Vision: Changing Lives by Providing a Place to Call Home
Mission: More Than a Home Because We CARE
Strategic Priorities
Build and Preserve
Client Experience
Partner and Support
Innovate and Grow
Our Values
Collaboration: We work purposefully together across OCH departments, with tenants, and partners, by listening, and sharing to improve our communities.
Accountability: We take ownership and responsibility for our decisions, management of our assets and resources, with integrity and transparency.
Respect: We promote the dignity of all people and value equity and inclusiveness in our behaviours and our commitment to building authentic and trusting relationships.
Excellence: We strive to be leaders through exceptional service, innovation, adaptability, and professionalism by empowering our people.
Read more: https://www.och-lco.ca/corporate-information/och-strategic-plan/
Areas of Expertise & Knowledge for Peer Exchange
ORGANIZATIONAL RENEWAL
Update to mission/vision
Develop/deliver new strategic plan
Senior management or Board membership
Recruiting key skills sets in staff and Board
DEVELOPMENT
Partnerships and joint ventures
Financing
Mixed model developments
Innovative construction and design
ASSET RENEWAL
Asset Management Planning
Regeneration and Revitalization of housing asset