Toronto Community Housing

Contact

Address: 931 Yonge Street, Toronto, M4W 2H2

Call: 416-981-6014

Hours of operation:
Monday to Friday, 8:30 a.m. to 4:30 p.m.

Call our Client Care Centre at 416-981-5500. We're here for residents 24 hours a day, seven days a week.

Call our Community Safety Unit at 416-921-2323.

About Toronto Community Housing

Toronto Community Housing is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. Toronto Community Housing has 2,100 buildings and 50 million square feet of residential space, which represent a $9 billion public asset.

Toronto Community Housing homes and communities are in 106 of Toronto's 140 neighbourhoods, providing homes to nearly 60,000 low and moderate-income households. Our 110,000 residents come from many different backgrounds with a diversity in age, education, language, mental and physical disability, religion, ethnicity and race:

38 per cent of residents are children and youth, 37 per cent are adults, and 25 per cent are seniors (aged 59+)
90 per cent of households pay rent-geared-to-income (RGI), with most RGI rent assessed at 30 per cent of gross income
28 per cent of households are single parent families
29 per cent of RGI households report living with a member with a disability
23 per cent of residents live with mental health issues

Toronto Community Housing receives most of our operating funding from rent paid by residents (55 per cent) and from subsidies from the City of Toronto (39 per cent). The remaining 6 per cent of operating funding comes from rental of commercial spaces; parking, laundry and cable fees; and income from investments.

Toronto Community Housing is in year four of its 10-year $2.6 billion capital repair plan. In 2016, the company will invest a record $250 million (up 43 per cent from 2015) in 18,000 capital repair projects that will benefit 40,500 households.

Toronto Community Housing is the master developer for the revitalization of six communities (Regent Park, Lawrence Heights, Alexandra Park, Allenbury Gardens, 250 Davenport and Leslie Nymark) that will include 4,500 new or renovated RGI rental units and 12,500 new market-rate condominiums, making us one of the largest real estate developers in Canada.